Episodes
March 24, 2020
74: How to Lead In a Time of the Coronavirus: Seven Ways to Inspire Confidence
You can’t make it very far in March 2020 without seeing some kind of news article or social media post regarding COVID-19. This also makes it very easy to identify the leaders who get it, and the ones who are missing the mark...
March 17, 2020
73: Communicating COVID-19: The Best Advice for Informing Your Stakeholders During The Pandemic
If you’re struggling with how to communicate your way through the coronavirus crisis, then this episode is for you. I’ve assembled a group of savvy professionals working in crisis and risk management, public relations, strate...
March 10, 2020
72: Help! I lost my voice. Now what?
It can happen to anyone. You’re out of town at a conference or event, and less than 24-hours before you’re set to take the stage for a talk, your voice decides to completely give out. Without access to your kitchen or a pharm...
March 3, 2020
71: 6 Secrets for Starting a Conversation with Anyone
All wonderful relationships began with a conversation. That’s why having a conversation starter handy is the gateway for a future connection with a person, whether it be for networking or in a new friendship. These are my six...
Feb. 25, 2020
70: How to Conduct an Astronomically Bad Press Conference
Imagine planning a press conference to address a widely publicized cheating scandal and rebuild your baseball team’s reputation. You’ve got your lineup set for what should be a home run, but you end up striking out. In this p...
Feb. 18, 2020
69: 5 Words & Phrases to Remove from Your Emails Immediately
Where do you do most of your communicating in your work and in your life? Chances are it’s mostly email and text. You’ve probably noticed that some correspondence sounds confident and some make you want to say “get to the poi...
Feb. 11, 2020
68: How to Keep Your Passwords and Online Information Safe
When is the last time you updated your passwords? If you answered never or not sure , take a listen to this episode for tips on how to protect your online identity. Cybersecurity breaches are a real threat to many businesses ...
Feb. 4, 2020
67: Generation Z Explained with Special Guest Sarah Weise
Trust me when I tell you that Generation Z matters. Especially if you’re a parent of teens, you want to figure out how their brains are working. If you own or run a business, they matter because you’re going to need to learn ...
Jan. 28, 2020
66: 6 Simple Tips to Improve Your Handwriting
If you’re like most of us, any communication you do through the written word is via the keyboard - either on your phone or at your computer. It’s no wonder that when it’s time to sit down and put pen to paper, the outcome can...
Jan. 21, 2020
65: “Megxit” Decoded: Why Harry and Meghan’s Exit Matters
It’s official. Harry and Meghan have left the royal family to become financially independent. They can now "Chip and Joanna Gaines" their way into brand royalty, à la the likes of former presidential couples Barack and Michel...
Jan. 14, 2020
64: The 7 Grammar Mistakes You Should Never Make
This week I’m sharing my 7 deadly sins of grammar. These are some of the mistakes you might be unknowingly making in your writing that’s causing you to lose credibility - especially online. The goal of this episode is to give...
Jan. 7, 2020
63: Crisis Plans: What They Are and Why You Need One with Rob Burton
Many businesses have a crisis on their hands. It's not the threat of a devastating event that should have them worried. It's the lack of planning for when it does. In this episode of the podcast, I’m speaking with Robert Burt...
Dec. 31, 2019
62: It's a New Year; Is it Time for a New Life? With special guest Steve Piacente
A New Year’s Eve episode airing on the cusp of 2020 dedicated to listeners who want to make a transition in 2020. For many, this is the time of year that people seek change and crave renewal. Who better to guide us through th...
Dec. 24, 2019
61: How to Write an Unforgettable Thank-You Note
We mean to write them, but we don’t always get around to it even though we know we should. It’s the "always love to receive one, but dread writing one" thank you note. Listen to this episode for tips on how to write an unforg...
Dec. 17, 2019
60: The 12 Days of Crisis: My Top #PRFails in 2019
On the first day of Christmas, my true love sent to me A PR crisis, or one or two or three. In this (almost) end-of-the-year episode, I wrap-up the PR season by covering the best (or worst?) PR crises of 2019. It's my holiday...
Dec. 10, 2019
59: How to Small Talk Like a Pro at a Holiday Party with Special Guest Lauren Sergy
Merry, Merry! Let's get into the festive spirit and talk about conversation etiquette at holiday parties. You might remember my guest, public speaking expert Lauren Sergy from her appearance on Episode 55, Executive Presence:...
![🎁 [BONUS] How to Address a Holiday Card 🎄](https://storage.buzzsprout.com/3r08pccmp89w2hgg3hc2s51c0xwj?.jpg "🎁 [BONUS] How to Address a Holiday Card 🎄")
Dec. 6, 2019
🎁 [BONUS] How to Address a Holiday Card 🎄
Ho ho ho ! You are listening to this special bonus holiday episode as a gift for being a loyal subscriber to the Confident Communications Podcast. Think of it as my holiday card to you as a thank you for listening. Speaking o...
Dec. 3, 2019
58: Critical Moments: The New Mindset of Reputation Management with special guest Bill Coletti
According to this week's guest, a company owns its brand; the public owns its reputation. Crisis communications expert Bill Coletti reveals how to build reputational excellence by meeting the needs and expectations of the pub...
Nov. 26, 2019
57: How to Behave on a Plane Without Driving People Insane
It’s Thanksgiving week in the United States; a time of year when a lot of people plan to travel through airports on their way to visit family and friends for the holiday. This is the episode to help you, and everyone around y...
Nov. 19, 2019
56: One Year of Confident Communications: The Best of the Podcast
Can you believe it’s been a full year since we launched the Confident Communications Podcast? Well, here we are! One year later and one year wiser. It seems like just yesterday I was sitting at Pat Flynn’s Power-Up Podcasting...
Nov. 12, 2019
55: Executive Presence: What it Looks like, Why You Need It And How To Get It
Executive Presence is a term you may hear a lot, but do you know what it means? Simply put, having it means you own a room the second you stand in front of it. It's a mix of confidence and savvy communications that inspire yo...
Nov. 5, 2019
54: What's in a Greeting and Why Does it Matter?
As a business leader, employee or owner, you have the opportunity to interact with many people from all walks of life and places. Just as important as why you interact with people, is that you’re able to greet them appropriat...
Oct. 29, 2019
Someone at Your Organization Has Been Accused of Sexual Harassment. Now what?
Someone at your organization was accused of sexual harassment. Perhaps the harassment was in the form of an inappropriate remark, behavior, incident or outburst. You work in leadership and have to respond. Or you may even be ...
Oct. 22, 2019
How to Gain (and Retain) Your Fans: The Business of Sports
It's October, and all four major professional U.S. sports leagues are in full swing, making it the busiest sports month of the year. The sports industry is a very profitable one as well, which means there is a lot to learn ab...